State Farm® Insurance Agent Melvin Banks

"I’ve used these for my homeowners and my four cars for almost 20 years. No one can beat them in their price and coverage. Their staff is so friendly and go above and beyond to get your questions answered. I highly recommend Melvin and his team for all your insurance needs. They always respond very quickly and are very nice people."

"Jex was such a great help. She answered all of my questions and helped me understand my coverage better. I highly recommend her team!"

"I had a great experience with Rosalyn Torres. She was incredibly helpful in explaining my insurance policy and making sure I understood all the details. I feel much more informed and confident about my coverage thanks to her. I highly recommend Rosalyn to anyone looking for a knowledgeable and supportive insurance agent. Very professional"

"Kelenlu was so helpful and made my experience so easy and provided information in was unaware of to assure I got proper coverage."

"I had such a great experience working with Rosalyn! She is extremely knowledgeable and took the time to really educate me on my insurance needs. I appreciated how she broke everything down in a way that was easy to understand, making sure I felt comfortable and confident with my choices. Rosalyn was patient, professional, and truly cared about making sure I had the right coverage for my situation. she values her clients and takes pride in providing excellent service. I would highly recommend her to anyone looking for guidance with their insurance needs !"

"Using State Farm for the first time. My agent Rosalyn Torres was very helpful, extremely professional and very knowledgeable. She followed up with me during the entire process. Answered all my questions. Most importantly she was very polite when speaking with her on the phone. She was prompt in returning voicemail and emails. I had a very pleasant experience with her and would highly recommend working with her for your insurance needs."

"I would like to say Thank you Jex of Melvin T. Banks, State Farm for your service in my process of car insurance in a timely manner and making sure l was pleased with the whole process."

"Rebekah is amazing and super helpful in every way!"

"Jex was super helpful and super nice and easy to talk to!"

"The young lady that helped me, hi I'm Don Mc Nair, was very very nice and patient. And very helpful. She gets 10 Stars. Sorry I didn't remember her name, but she said she was fairly new if that helps."

"Roselyn is my go 2 for all my coverages. Shes absolutely knowledgeable and patience, helping me navigating all my coverages. Absolutely love her, just got some renters insurance and I’m grateful she helped me with the process mad fast! Thank you Roselyn 💕"

"Jex Torres was a very Excellent and Exceptional service today. I was very excited to transition to my new car insurance quote today on the behalf of her help safe judgement and choices. I appreciate truly and highly recommend 👌 🙏. Definitely worth it and her 5 star rating. She wonderful person."

"Jex was very helpful and responsive, and got me set up with my new car insurance quick and painlessly."

"Jex Torres was an amazing support in the process of setting up my auto insurance for my new vehicle. She is highly efficient and responsive. When I needed a change to my insurance documents per the request of the dealership, she resolved my request within minutes of receiving my email and called me back before I even noticed she responded. Thank you for making what I thought would be a stressful process super easy!!!"

"I had a great experience working with Jex when I called around 2:30 pm to get an ID card and Insurance Binder for a new vehicle I was purchasing. I needed everything finalized by 5 pm to send to the dealer, and she had it all handled in under 30 minutes. Jex clearly explained what she needed from me, walked me through the premium and coverage details, processed the payment, and answered my questions with patience and clarity. Buying a car can be stressful, but she made the insurance part smooth and stress-free. This is the second vehicle I’ve covered with them, and I also have renters insurance through the same office. Every time I’ve worked with someone from Melvin's team, it’s been a pleasant and helpful experience. Highly recommend!"

"My agent, Kelen from Melvin T Banks StateFarm office took the time to understand my specific needs and explained all coverage options for me. She was patient with my questions and never made me feel rushed.They offer flexible policies that actually fit real-life situations. I was able to customize my coverage to match my budget and needs perfectly.They've earned my trust and my recommendation. If you're looking for reliable coverage with a company that actually cares about its customers, look no further."

"I was at the office today and I meet Rosalyn Torres at east hartford ct. She was really helpful. Thanks to her the company. I appreciate."

"Kelenlu was very helpful. She was also patiently and politely persistent because I am lazy. Thanks Kelen"

"Rebecca of State Farm Insurance Co was very helpful in assisting me with mitigating my overdue bill. She was very instrumental in getting the balance spread out, there by allowing me time to bring my balance current. I so appreciate her effort to reduce my stress with this matter. I'm therefore able to maintain my insurance which is very important to me."

"Muy buena Muy satisfactoria con la experiencia"

"Jex was extremely patient, informative, kind and articulate. She answered all my questions and made sure that I walked out feeling confident in my decision!!! I also had the opportunity to talk to Melvin who was extremely knowledgeable and provided us with invaluable information about insurances that I had zero clue about previously. I would 100% coming by even if it’s just for questions!!! :) thank you so much to Jex and Melvin for your time and patience!"

"Jex was very helpful and informative. Helped me to understand the paperwork that I was signing."

"Roselyn was very helpful. She had patience as she helped us navigate through some questions we had. Roselyn was pleasant to talk with and made us feel comfortable and confident about the policy I was pursuing."

"Roslyn was the wonderful person who took GREAT CARE OF ME!! Roslyn was a breathe of fresh air bcuz she did her job plus some!! She helped me and worked for me, not against me!! I think she should either get a raise or bumped up to a manager position!! I think she would do an amazing job bcuz she knows how to talk to ppl and get the job done right! Thank You Roslyn!! You got me a great plan!!!🫶"

"rosalyn was very helpful and kind"