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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan Butler

April 22, 2024

5  out of  5 rating by Jonathan Butler
"It’s was great and nice people"
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Jon C

April 19, 2024

5  out of  5 rating by Jon C
"Tavia was amazing!! Thank you so much for your help, patience and friendliness you’ve given to me!!"
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Lizeth Yañez

April 18, 2024

5  out of  5 rating by Lizeth Yañez
"buena experiencia con ellos son amables, responden a todas mis dudas, me ayudaron con descuentos para no pagar mucho con mi aseguranza los recomiendo mucho!!"
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Nicole Ahima

April 12, 2024

5  out of  5 rating by Nicole Ahima
"Good experience"
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Tiana Taylor

April 11, 2024

5  out of  5 rating by Tiana Taylor
"I had the pleasure of speaking to Rebekah about getting insurance on my new car.She emailed me all the paperwork I needed so fast making the process of getting my car a smooth one. She also took time in explaining to me what options I had and which policy she thinks will work best for me.Thank you Rebekah for going above and beyond for me I really appreciate your great customer service."
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Audrey Jones

April 8, 2024

5  out of  5 rating by Audrey Jones
"Hello I just want to give thanks to tavia for helping me with getting my quote for car insurance. Thank you very much"
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Jeffery Cooper

April 8, 2024

5  out of  5 rating by Jeffery Cooper
"Rosalyn was great! She set up much auto,renters & health insurance Would recommend to all my family & friends -"
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Matthew Thomas

April 5, 2024

5  out of  5 rating by Matthew Thomas
"Roslyn was very friendly courteous and knowledgeable when assisting me with my insurance transaction"
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Jamaal Phillips

April 5, 2024

5  out of  5 rating by Jamaal Phillips
"Kelen was super polite, helpful and very transparent on my insurance plan! Would recommend inquiring with her if you ever want to switch to or begin using State Farm!! 10 out of 10 service!!"
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jason williams

April 2, 2024

5  out of  5 rating by jason williams
"Today was a great day understanding the difference of life insurance policies and making the final decision to last a lifetime. Thanks Tavia, excellent customer service"
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clifford knight

March 27, 2024

5  out of  5 rating by clifford knight
"My experience being a client with Melvin Banks agency has been superb. Issues arise but they always help me through it. Kelen is a great rep and thank you Tavia for assisting me with my queries. 100% Banks agency!"
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Dylan

March 26, 2024

5  out of  5 rating by Dylan
"Spoke with the wonderful Tavia today, she was straight to the point, had my quote pulled up in minutes and was able to save me over 100$ a month! 5/5 Stars I could not be happier with my experience."
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Esteban V

March 26, 2024

5  out of  5 rating by Esteban V
"Si necesitas ayuda en español Kelen es la persona correcta. Muy hamable. Me encanta trabajar con ella."
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rudolf boakye

March 26, 2024

5  out of  5 rating by rudolf boakye
"I got a lot of help from Rosalyn. She is the best"
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Jackmaicol Mejia

March 23, 2024

5  out of  5 rating by Jackmaicol Mejia
"Mi experiencia en este lugar a sido sumamente genial, la persona que a me asiste siempre es muy interesante amable carismática cariñosa y siempre tiene una muy buena actitud para atenderme, esa es Kelen, cada vez que me comunico con ella me siento más seguro y confiado de tener esta póliza de seguro, para mí es la mejor asistente con la que es traído en todo este tiempo que tengo hablando con ella, muchas gracias por ser así que Dios te bendiga siempre."
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Pandalis

March 22, 2024

5  out of  5 rating by Pandalis
"Kelen es la mejor , ame su trabajo y la manera en la que ella trata al cliente es súper ✨🙌🏻 te brinda el mejor servicio y trata de ayudarte en todo ✨🙌🏻"
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Dallisson Silva

March 21, 2024

5  out of  5 rating by Dallisson Silva
"Extremely helpful, very friendly and the quote they gave was better from the other agencies by far, thanks again"
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Floyd Black

March 20, 2024

5  out of  5 rating by Floyd Black
"Rosalyn is extremely helpful and caring representative. I will have my daughter call her to help her get better insurance coverage. She helped me get a better price with my insurance when other insurance companies tried to charge me twice for liability"
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Jay Mistry

March 19, 2024

5  out of  5 rating by Jay Mistry
"Working with Rosalyn Torres for my renters insurance was fantastic! She provided prompt assistance in getting me the perfect coverage and quote tailored to my needs. Professional, efficient, and helpful throughout the process. Highly recommend Rosalyn Torres for her excellent service!"
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Errol Flynn

March 11, 2024

5  out of  5 rating by Errol Flynn
"Agent Rosalyn Torres was exceptional! Even staying after hours to ensure that I got the help that I needed. I highly recommend their services."
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Victor Matos

March 8, 2024

5  out of  5 rating by Victor Matos
"I went to get an auto policy and Tavia gave me a great bundle with renters and life insurance. All the things I needed. I am more at ease and very have with my experience #MelvinBanks"
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Michael Gosselin

March 8, 2024

5  out of  5 rating by Michael Gosselin
"I have been with Melvin Banks - State Farm for 2 years now and I highly recommend his entire team. They have great rates and excellent customer service!! When you call or email, ask for Rosalyn, she will take good care of you!👍😁"
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Michele Lawrence

March 7, 2024

5  out of  5 rating by Michele Lawrence
"I called State Farm to inquire about home and auto insurance and Rosalyn helped me. She’s extremely professional, knowledgeable and even gave options that worked best for me. I would highly recommend!"
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Elizabeth Rodriguez

February 24, 2024

5  out of  5 rating by Elizabeth Rodriguez
"Hi am wanting to say thank you to Travia I am Elizabeth Rodriguez I called to make my car insurance payment and she took my payment and she took her time to ask me if I had life insurance I said no she took her time to explain to me that State Farm offers life insurance and because of people like her am a happy customer thanks to her now I have life insurance thank you Tavia for good customer service and understanding Excellent customer service"
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Ismael Serrano

February 23, 2024

5  out of  5 rating by Ismael Serrano
"Very good thanks."